Shipping policy

Delivery Details

We have partnered with courier service/s to deliver products to customers. If the website and STC receives order after 2:00 pm, then its next day will be considered as the first day of delivery / shipping duration. Our deliver service partners work on all days of the week but we do not guarantee delivery on Sunday and on any holidays (including national holidays).

Our delivery service providers will make two attempts to deliver your order to you. Further to which the order will be returned back to us. In this situation we can refund your order amount but we will be charging ₹400 restocking fee will be deducted per product from your refund amount.

Sometimes, delivery may take longer due to

1. bad weather
2. flight delays
3. political disruptions
4. other unforeseen circumstances

In such cases, the delivery might get delayed (beyond 10 working days can be as 10-15 or 15-20 working days). The company and the website will not be able to compensate for any mental agony caused due to delay in delivery

We regret to inform you that currently we do not have international shipping through the website. We request you to contact us at customer.care@udazh.in, in case of any bulk orders and we can possibly make some special arrangements for you.

Responsibility on post delivery

Once the user receives the ordered products, the user will be responsible for title and risk of loss for the ordered products.